Isle of Wight Living Well service – Your views wanted

Isle of Wight residents are being asked to help the Isle of Wight Council, the Clinical Commissioning Group and the Isle of Wight NHS Trust to shape the future of early help and support to help vulnerable people to live well, to live as independently as possible and to continue to live in their own home. Having a good quality, accessible and useful ‘early help’ offer is essential to achieving this.

Early help support is currently provided by Age UK Isle of Wight, People Matter Isle of Wight and the Citizens Advice Bureau, funded by the council and the NHS. This currently includes:

  • Care Navigators
  • Living Well Service
  • Good neighbour scheme
  • Help through crisis
  • Independent brokerage

We are asking for your views on what is working well and what could be done differently in this area. We want to provide support and ‘early help’ to promote, improve and protect Island residents’ wellbeing within our Island’s community and to do this your views are essential.

You might be receiving support at the moment, you might have received support in the past or you might not need support at the moment, but thinking about the future, if you did need support what sort of things would you look for?

Councillor Karl Love, Cabinet Member for Adult Social Care, Public Health and Housing, said; 

“Our administration is a listening one and wants to make sure Island people are fully engaged in the decisions we make for the benefit of all. 

“The support services we arrange need to meet the needs of local people and our role is to ensure these services fit the bill and are of the highest quality. 

“Supporting people to live independent healthy lives and enabling you to have a voice in the process of developing and shaping future services is essential. 

“I encourage island residents, families, supporters and friends to get involved and give us their views. If you know anyone who would like to contribute their thoughts, ideas and experience, then please let them know about the survey too.

“Together we can shape a brighter future so please tell us what you think and what needs to change.

“You can get involved by completing this survey so that together we can develop a service that best meets the needs of the Isle of Wight community.”

The survey should take 5 – 10 minutes to complete. All results will be considered in planning the future of the Living Well service.  We will report back to you what you told us.

The closing date for this survey is Sunday 8 August 2021.

If you do not have access to a computer or digital device and you would like to take part in the survey, People Matter Isle of Wight (01983 241 494) or AGE UK Isle of Wight (01983 525 282) will be pleased to help you complete the survey over the telephone.

Alternatively you can call the Adult Social Care admin team on 821000 ext. 5672 – Wednesday  to Friday or ext. 6528 Monday to Friday and they will be happy to assist you, if you require a return call please let the person answering the call know  that you require this and they will call you back.

If you are unable to access the survey digitally or via the telephone, the Isle of Wight Council will be able to send you a paper copy for you to complete and return, please contact 01983 821000 ext 5672 or 6528 and leave you details with them and a paper copy will be sent to you at the earliest opportunity

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